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To conclude a support contract is an investment in your company and it’s competitiveness. Fair rates assure the maximal possible availability of your Informix database and make your business calculable, reliable and even cheaper in the long term.
To face a challenge means to use latest Informix database software and to be flexible in case of new releases, operating system changes and modifications of hardware. Most services a maintenance contract offers are for free or available at reduced rates.
Together with our software partners pirAMide offers wide ranged support services maintaining actual Informix databases using LINUX, UNIX or WINDOWS.
We offer the following standard maintenance services:
• Hotline support (8x5)
• Updates, Upgrades, Tradeup
• Change of operating systems
• Modification of licensing
If you are running time critcal or other sensitive services with your Informix database or you are limited regarding the time period of maintenance, update and repair services, we propose to contract a 24x7 Support hotline – around the clock. You will get support, supervision and advice before and after official office hours.
By the way: if you suffer from database problems of course we will support you for the first time in any case - independent from the fact if your currently used Informix database is maintained!
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